Frequently Asked Questions

Our cookies and other delectable treats are handmade and hand wrapped in a licensed commercial kitchen in Chester Springs, Pennsylvania just west of the city of Philadelphia. 

What makes Flour & Oats Artisan Cookies delectably different?

We bake our cookies with the same ingredients used by the Finest Chefs and Pastry Chefs.  Our ingredients are the highest quality, 100% natural, no artificial flavoring or coloring, no added preservatives.

Each season brings new flavors - enjoy cookies with fresh berries in the summer; apples, squash or pumpkin in the fall; citrus or chestnut in the winter; and strawberries in the spring.  We want to keep our customers happy every day of the year!

What are Pub Cookies and what are the available sizes?

Pub Cookies are a savory sweet collection of cookies.  Enjoy these two bite cookies with your favorite beverage or for a truly special snack.

Where can I find Flour and Oats Cookies?

Our cookies can be found at local farmers markets and retail locations.  The locations are listed on our Contact & Locations page.  You can order cookies online for pickup, delivery or shipment.  Our cookies make the perfect gift! We kindly ask that you allow 48 business hours for online orders.  We may be able to accommodate your special request - please contact us 484-678-5318. 

How long will Flour and Oats Cookies keep fresh?

We do not use any preservatives in our cookies.  If you store in an airtight container or bag they should remain fresh for 5 to 10 days.  You can always extend the life of our cookies by freezing...or hiding (which we highly recommend). 

Does Flour and Oats offer cookie trays?

Yes.  Whether your event is a birthday, wedding, corporate dinner or any reason to celebrate, it is our pleasure to accommodate your needs.  We can bake a selection of cookies perfectly sized for your dessert bar and savory Pub cookies for your appetizer tray.  Let us cater to your needs.  Give us a call:  484-678-5318.

Do you package cookies for gifts?

Yes.  We love cookie gifts and will gladly customize packaging to meet your needs.  Just send us a note in the "Special Instructions" box of your Shopping Cart or Contact us to let us know your needs. 

Does Flour and Oats offer local delivery?

We may be able to deliver depending on your location.  If you would like to inquire about delivery, please contact us at 484-678-5318 or email: lisa@flour-and-oats.com.

Does Flour and Oats ship cookies and can I specify a ship date?

Yes! Our cookies make the perfect gift! Whether you're celebrating a special occassion or just making someone's day, we can ship cookies or provide ready-to-ship packages.  We are happy to accommodate your specific shipping timeline - just send us a note in the "Special Instructions" box of your shopping cart or kindly contact us here or phone: 484.678.5318.

Are there minimum order quantities for shipping cookies?

No.  We do not have a shipping minimum.

Which methods of payment does Flour and Oats Artisan Cookies accept?

We accept all major credit cards.  Credit card accounts will be charged at the time your order is confirmed.

I have allergy concerns.

While some of our cookies do not contain nuts, all of our cookies are made on equipment that may contain traces of tree nuts and peanuts.  Also, our cookies contain flour and dairy which may not be suitable for people with gluten or dairy allergies. 

Do you provide gift cards?

Yes. We gladly provide gift cards. Please contact us here or phone 484-678-5318.